Deming's Model for Continuous Improvement

Dr. W. Edwards Deming's model for improvement guided our development of the CPI process. It includes the PDSA cycle coupled with three important questions:

  1. What are we trying to accomplish?
  2. How will we know that a change is an improvement?
  3. What change can we make that will result in improvement?
Deming Model of PDSA

Plan – Agree on the change that will be tested and plan your actions for the cycle. Identify what your objectives are and what you want to achieve. Agree measurements you will use to measure your changes.


Why Deming, Why now?

Do – Carry out the change or test. Observe where any problems lie and start collecting data for analysis.

Study – Study the data you have collected, review, discuss and reflect with your team about the impact of the change and the test and about what you have learned. Agree on next steps.

Act – Planning your next change cycle based on the reflection of the test within the Study phase or planning full implementation based on your results.

X

By continuing to use the website, you consent to analytics tracking per NYIT's Privacy Statement